Experience Studio

Is your Brand looking to deliver an Exciting Experience?

Digitivy ®’s consultants leverage their deep expertise in human-centered design & digital technology to deliver high quality innovative solutions that result in customer experience transformation.

Digitivy ®’s Experience Studio includes development of Web Applications, Mobile Applications, and Chatbots Applications to improve your Brand’s customer experience/customer support operations or launch new Digital Products.

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Experience Design

A memorable and enjoyable experience is something all companies should strive for. Great experience is all about coherence and meaning.

We can help collaborate with your business users, end-users, employees and executives to help re-imagine your customer experience.

Our Experience design services include the following:

Design-Thinking workshop

Customer journey mapping

Rapid Prototyping

Web Applications

Our Web Application Development services include development of custom cloud-native progressive web applications that can scale to handle any volume of traffic and are designed with security in mind to support sensitive information.

We build Web applications using modern technologies including UI using- React JS, Angular, Node.js, PHP.

Our Web Application development services include the following:

Requirements Discovery

User Interface Design and Development

Technical Architecture Design

Software development & testing

Mobile Applications

Our Mobile Application development services include development of interactive mobile applications s to enable a rich customer experience.

We support development of mobile applications using popular platforms such as Android- Java/Kotlin, IOS- Swift, React Native:

Requirements Discovery

User Interface Design and Development

Technical Architecture Design

Software development & testing

Conversational Bots

Digitivy offers unique conversational chatbot development solutions to help you build engaging experiences for your customers.

Our services include the following:

Designing and deploying a custom chatbot using AWS Lex bot , Alexa Chatbot technology

Designing and deploying a custom chatbot using Google Dialogflow or Google Assistant technology

Integrating the chat bot with 3rd party systems such as Calendar, Slack, Salesforce or other E-Commerce/Marketing Platforms etc

Custom Natural language processing or Machine Learning to enable rich conversational AI experiences.

Connected Car Solutions

Connected cars are transforming customer experience by enabling ease of access to information or voice-enabled transactions for scenarios such as commerce, parking etc.

Our connected car app development services can help uncover opportunities to enhance the customer experience by leveraging the interfaces available within following car platforms:

- Android Auto
- Apple Car Play
- Alexa Auto

Data Analytics

Data is the new oil and many organizations are seeking to leverage business insights from the vast amounts of data in the enterprise systems to develop a competitive advantage.

Digitivy® partners with clients to identify key business insights that could help an organization leverage Machine Learning (ML) to drive personalized experiences & predictions. Our data analytics services include the following:

- Discovery Workshop- Determine key pain points and identify opportunities for improving the business using data analytics and/or predictive analytics.
- Design – Detailed design of technical solution including solution approach for data lakes, security, and data mining methodology.
- Solution Implementation: Data Insights implementation including identifications of queries, data tables and other external data apis required to achieve the business insights.