AUTOMATION SOLUTION ACCELERATORS
Our Business Process Automation/Robotic Process Automation (RPA) and Infrastructure Automation Solution Accelerators enable rapid solution enablement and customization of leading Cognitive Automation solutions to help jump start your digital transformation.
Our automation accelerators are designed to help transform your business using the following Digital Solutions:
IDEAS is our Intelligent Digital Experience Automation Solution for organizations looking to turbo boost their customer engagement. IDEAS is built using Oracle CX Cloud Suite, an integrated set of applications that span the entire customer lifecycle from marketing to sales, and commerce to service. IDEAS automates key processes involved in the marketing and commerce functions, and simplifies the configuration and deployment of Oracle CX- Marketing Cloud and Oracle CX- Commerce cloud applications.
NIO is our Intelligent Chat Bot solution for Customer Service Automation. NIO is ideal for organizations looking to improve responsiveness to customer queries by enabling automated intelligent responses. NIO is designed to provide an intuitive text/voice interface that your customers will find useful to get answers to their questions. NIO can support a custom data and intelligence layer to provide automated customer service as well as integrate with various enterprise systems including ServiceNow, Zendesk, Salesforce etc.
FLASH is our Cloud/Devsecops automation accelerator that can jump start your cloud transformation journey. FLASH includes cloud automation templates (AWS, Oracle Cloud) for leading open-source and enterprise software solutions such as:
- Oracle- Web Center
- Oracle- E-Business Suite
- Open Source – Magento Commerce
- Open Source- Drupal Content Management
- Open Source- Alfresco Content Management
- Open Source – Joomla Content Management